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Brand Love Story


Brand Love Story

A crisis can bring out the best in people. And it can for companies too. The year 2020 continues to rapidly reshape consumer behavior trends. Now more than ever, we could all use some inspiration for businesses to find ways to adapt to the new normal.

In the Brand Love Story 2020 report, Talkwalker has analyzed almost 800 brands globally, using the power of social listening and analytics to identify the world’s most loved brands. The report also reveals 11 secrets for driving brand love that you can replicate for your business, such as:

  • Delivering outstanding customer experience across all brand interactions
  • Supporting issues or causes that matter to your audience through CSR efforts
  • Engaging in new trends to maintain relevance and stay top of mind