Resources

The State of Digital Marketing in the UK in 2021


The State of Digital Marketing in the UK in 2021

At the start of the year, we set out to identify how companies across Europe reshaped their marketing strategies after the outbreak of the pandemic. Over 1000+ surveys later, the Digital Marketing Survey results are in!

Unsurprisingly, we found out that 63% of businesses in the UK have accelerated digital and technology innovation more than they had planned due to the COVID-19 pandemic. However, this transition wasn't without struggles. From technology and investments to the strategy for the future, this survey analysed how marketers faced the unexpected challenges of last year – and are going to face an unpredictable 2021.

Download the survey infographic to see all the results!


About Mapp
Marketers and data specialists should be able to focus on what will make a difference for their business, instead of spending all their time taming the technology behind it. With the insight-led customer engagement platform Mapp Cloud, they can focus on what really counts – and the exciting insights that come with it. Thanks to customer intelligence and marketing analytics, companies can easily and effectively gain data-driven customer insights across all channels in order to trigger highly personalized marketing activities. Customers benefit from AI-supported forecasting models that enable targeted and self-optimizing cross-channel campaigns. Automated messages are sent via the most suitable marketing channel, at the right time, with the optimal contact frequency. Thanks to advanced one-to-one personalization, the highest levels of engagement and long-term customer loyalty are achieved.
Mapp has global offices in six countries. Mapp’s digital marketing platform helps more than 3,000 companies break away from the pack by uncovering missed opportunities, including Argos, Ella’s Kitchen, Expert, Freesat, Lloyds Banking Group, MyToys, Pepsico, Quint and The Entertainer.